Orders may be placed online, by mail, or by phoning or faxing your order to 828-285-0515.
Discounts
Orders over $90 (exclusive of shipping charges
and sales tax) may deduct 5% from order total.
Orders over $200 (exclusive of shipping charges
and sales tax) may deduct 10% from order total.
Local
Come by our shop in downtown Asheville, open 10-6 Monday through Saturday, with
closures on some holidays and during summer
vacation. Give us a call.
National
Minimum shipped order $30. We accept orders by
mail, phone, fax, or e-mail. We honor personal checks, money orders, American Express, Mastercard, Visa and Discover. Please do not send cash. Credit card orders should include card number, expiry date, and your signature. Personal checks from customers not known to us
take two weeks to clear our bank.
Shipping
For orders to the continental United States, we ship
by UPS ground service. UPS cannot deliver to post
office boxes, so please include your street address.
If your zip code begins with a 2 or a 3, add $6.50
for shipping.
If your zip code begins with a 1, a 4 or a 5, add
$8.50 for shipping.
If your zip code begins with a 0, a 6 or a 7, add
$10.50 for shipping.
If your zip code begins with an 8 or a 9, add $15.00
for shipping.
For orders to Alaska and Hawaii, we ship by UPS
second-day air. Please contact us for an estimate of
your shipping charges.
For orders to APO addresses, armed services
personnel, we will ship via U.S. Mail parcel post
insured. This can be a tad expensive. Contact us for
an estimate of your shipping charges. We will ship
to any military installation in the continental United
States for $4.50 flat via UPS.
Stocking
All items are in stock, ready to ship. Occasionally,
we may run short of an item. If this is the case, we will
notify you. We may elect, from time to time, to dropship
items from our distributors directly to you. If you
wish, we can backorder the item and ship it to you
when it arrives, or we will promptly refund cost of
out-of-stock item.
Returns
If any item we sell is unsatisfactory for any reason,
simply return it to us unopened and we will promptly
refund the cost of the item.
Our Own Kits We feel our kits are worthy of your consideration because of some important features:
We supply appropriate liquid yeast
with all our kits. If you have not yet
brewed with liquid yeast cultures,
we urge you to try a batch.
We supply premium hops blended
specifically for the style. Most kits include some whole grain,
yielding greater character and finish.
All grains and leaf hops are supplied
in muslin boiling bags, eliminating
messy straining and sediment-heavy
beer.
We supply complete compounding
information with each of our kits, so
you can adjust ingredients and begin
to build your own “house” recipes.
Our instructions are clear and
specific. You can make these fine beers with
basic homebrewing equipment, though
a brewing thermometer is most helpful
for best results.
Kits include everything needed to make
five gallons (roughly two cases) of beer,
except for bottles, caps and priming
sugar.
Bear in mind that all of our kits
are “deluxe” recipes; you could easily
add an extra half-gallon of water and
wind up with adequate body, not to
mention an extra six-pack.